FAQ’s
Many times clients have questions regarding the home inspection process and are curious about what to expect for their upcoming inspection. We have compiled a list of our top Frequently Asked Questions (FAQ’s) to hopefully answer any questions you may have. If you have additional questions, please do not hesitate to call our office at (276) 566-5669.
Home Inspections
What is included in a home inspection?
A home inspection is a visual, non-invasive assessment of a home’s major systems and components, including the roof, foundation, plumbing, electrical, HVAC, and more.
How soon will I receive my inspection report?
You’ll receive your home inspection report digitally on the same day as the inspection. If your package includes additional services, those reports may follow different delivery timelines.
Do I need to be present during the inspection?
You don’t have to be, but we encourage clients to attend toward the end for a walkthrough. This gives you a chance to ask questions and better understand your report.
What areas do you service?
We provide inspections across Virginia, West Virginia, Maryland, and Tennessee. Some specialty services, such as WDO and Pool/Spa inspections, are not available in Tennessee. View our full inspection service area here.
Move In/Out Cleaning
What is a move in/out cleaning?
Our cleanings are designed for empty or mostly empty homes, focusing on getting the property ready for new occupants or giving it a thorough clean before moving in.
Do I need to be present during the cleaning?
It’s preferred that you are not present so our cleaners can focus on the job. We just ask that you provide access to the property.
How much does it cost?
Pricing varies depending on the package you choose and the home’s size. You can request a free online estimate anytime or by calling/texting 276-566-5669.
Real Estate Photography
What’s included in your real estate photography packages?
All of our packages include professional interior, exterior, and aerial shots. Additional services, like 3D tours and schematic floor plans, can be added on or included in one of our packages.
When will I receive my photos?
Your edited photos are typically delivered within 3 business days after the shoot.
Can I customize a photography package?
Yes. Each package can be customized with add-on services to fit your listing’s needs.
General / Scheduling
How do I schedule a service?
You can book directly through our online scheduler or call/text us at 276-566-5669 for assistance.
What if I don’t see a time slot available?
That means it’s already booked, but you can always call or text us to check for additional openings.
Can I change my service after scheduling?
You can request add-ons through your Client Portal but will have to call/text us to remove or change your service or appointment details.